All booked activities has a no cancellation policy, but you are entitled to reschedule the activity. We apologise for any inconvenience caused.

No refunds will be provided after you have successfully completed your booking/activity.

If you need to contact Seadoo Safari Malaysia for help reschedule your booking, please provide us the following

• Full name (the same name used for the booking)
• Your Booking Reference ID (looks like: ABC123456)
• Activity name
• Any relevant supporting documents to validate your cancellation requests (flight cancellation notices, medical documents, death certificates, etc.)